WhatsApp Business API provider in Hyderabad
WhatsApp Business API Provider in Hyderabad: Setup, Pricing and Automation
Hyderabad customers reply on WhatsApp faster than they answer email or calls. The free WhatsApp Business app works for one phone, but it breaks when a team of five handles hundreds of chats a day. That is where the official WhatsApp Business API comes in.
Royal IT Park is a WhatsApp Business API provider in Hyderabad. From our Kukatpally office we set up the API for clinics, real estate firms, schools, retailers and service businesses, with bulk broadcasts, chatbots and CRM integration.
What is the WhatsApp Business API?
It is Meta's official version of WhatsApp for businesses that need scale. It doesn't run as an app on one phone. It connects to a dashboard or your CRM, so many agents can reply from the same business number, and replies, reminders and broadcasts can be automated.
WhatsApp Business App vs WhatsApp Business API
| Feature | Business App (free) | Business API |
|---|---|---|
| Users on one number | 1 phone + a few linked devices | Unlimited agents in a shared inbox |
| Broadcasts | Up to 256 contacts who saved your number | Thousands of opted-in customers |
| Chatbot and auto-replies | Basic greeting and away messages | Full chatbot flows with menus and buttons |
| CRM integration | No | Yes: leads, orders, payments, follow-ups |
| Reports | Basic message stats | Delivery, read and reply reports per campaign and agent |
| Green tick | No | Eligible to apply |
What Hyderabad businesses use it for
- Clinics and hospitals. Appointment reminders, lab reports on WhatsApp and follow-up messages after a visit.
- Real estate. Instant brochures, price sheets and site-visit booking for every ad lead from Kokapet, Tellapur or Kompally projects.
- Schools and coaching centres. Fee reminders, attendance alerts and exam results.
- Retail and ecommerce. Order confirmations, delivery updates and abandoned-cart reminders.
- Service businesses. Quotes, invoices and payment links sent inside the chat.
How much does the WhatsApp Business API cost in Hyderabad?
There are two parts to the cost. Meta charges for each template message delivered, at a rate set by the message type. The provider then charges for the dashboard, setup and support.
| Message type | Used for | Meta rate in India (approx., per message) |
|---|---|---|
| Marketing | Offers, festive sales, new launches, broadcasts | About ₹0.86 |
| Utility | Order updates, appointment reminders, payment receipts | About ₹0.12 |
| Authentication | OTP and login codes | About ₹0.12 |
| Service replies | Replies when a customer messages you first | Free up to a monthly limit per number |
Meta's rates are before 18% GST and change from time to time. From 1 October 2026, Meta also charges for utility messages sent inside the 24-hour customer chat window and for service replies above the free limit. Royal IT Park gives you a fixed monthly plan for the platform, so you know your cost before you start. Call us for this month's Meta rates and our plan prices.
How we set it up in 3–5 working days
- Verify your business. We complete business verification in Meta Business Manager with your GST or company documents.
- Register your number. Use a new number or your existing one; we explain the options for your current number before we move it.
- Get templates approved. We write your reminder, offer and update messages and submit them to Meta.
- Build your chatbot. Menus, buttons and replies in Telugu, Hindi or English, connected to your website, ads or CRM.
- Train your team. Your staff learn the shared inbox, labels and broadcast tools.
Rules to follow so your number stays safe
- Send only to opted-in customers. Take permission on your website form, bill counter or ad form.
- Keep marketing messages useful. Too many blocks or reports from customers can lower your number's quality rating.
- Give an easy way to stop. Add a "Reply STOP" option to promotional broadcasts.
FAQs
Can I keep my current WhatsApp number?
Usually yes. Depending on the setup, the number either moves fully to the API or can be shared with the Business app. We check which option suits you before we start, because chat history on the phone may not move across.
Can I send bulk messages to anyone?
No. Only to customers who agreed to hear from you. Messaging people who did not opt in can get your number restricted.
How do I get the green tick?
Meta decides. A verified business, an active brand and press coverage help. We prepare and submit the application for you.
Can WhatsApp leads go into my CRM?
Yes. We connect the API to our Leads CRM or your existing software, so every chat becomes a lead with follow-up reminders.
Do you serve outside Hyderabad?
Yes, across Telangana and Andhra Pradesh, and anywhere in India online.
Get the WhatsApp Business API with Royal IT Park, Hyderabad
Royal IT Park has built websites, apps and CRM software in Hyderabad for 16+ years. We set up the WhatsApp API and connect it to the tools you already use.
- Official WhatsApp Business API setup and Meta verification
- Bulk broadcasts to opted-in customers
- Chatbots in Telugu, Hindi and English
- Integration with website forms, Facebook and Google ads, and Leads CRM
- Office in Kukatpally, Hyderabad
Book a free WhatsApp API demo: call or WhatsApp +91 91213 11118, or visit 2nd Floor, 16-2-MIG/18, opp. Rainbow Hospital, above HDFC Bank, Hyder Nagar, Kukatpally, Hyderabad 500072.
See all our WhatsApp business services, or read about our WhatsApp API services in Guntur.
Get a quote for your WhatsApp Business API setup in Hyderabad
Tell us your business, how many chats you handle a day and which tools you use.
Royal IT Park Services
Phone: +91 91213 11118
Email: support@royalitpark.com
Website: royalitpark.com
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